In the platform listings, zones are separated with commas, and platforms within zones are given as a range with a hyphen. This should be sufficient unless there are any stations where non-contiguous platforms are within the same zone, in which case a + is used to link those non-contiguous platforms. "Global" indicates that the station is not zoned and that all announcements are played through all speakers.
See also: Trains
Voice artist legendEdit
|Acapela Rachel||Text-to-speech system voice. Mainly programmed into the Passenger information system displays at a selected number of stations in the country including those that don't have the automated announcements.|
|Anne||Atos employee and default voice of their system.|
|Celia||Celia Drummond, professional voice artist, female voice of KeTech.|
|Emma||Emma Hignett, professional voice artist, voice of London Overground's Ditra system.|
|Glyn||Welsh language announcements for Arriva Trains Wales.|
|Manual||Systems which are provided by Station staff at any station around the country, or at stations without Text To Speech system or Automated announcements permanently use them.|
|Matt||Govia Great Northern and Thameslink franchise employee, male voice for their Atos system.|
|Mike||Network Rail and Southeastern's male voice for the Atos system.|
|"Only" woman||Unnamed voice artist, voice of the Amey system at London Victoria, Gatwick Airport, Blackpool North and certain Virgin Trains stations. Also used at selected Southern railway stations (e.g East Croydon).|
|Phil||Phil Sayer, professional voice artist, male voice of Ditra.|
|Rob||TransPennine Express employee, voice of their Siemens system.|
|Rodger||Great Western Railway employee, male voice for their Atos system.|
|Unknown TTS||Unknown TTS announcer at some Great Western Railway Stations.|
|Ruth||Former Wessex employee. Voice of ATW Atos system (English announcements only).|
|Karen||Now at Edinburgh Waverley (as of winter 2013) also at Glasgow Central (as of spring 2011) and Glasgow Queen Street (as of summer 2014) A Atos Scottish system.|
|Allison||Professional voice over artist and female voice of Siemens at Glasgow Central and Queen Street Low Level and commuter stations throughout Scotland.|
|East Midlands Trains Female Generic Announcer||
Generic Announcements at most "major" EMT stations.
Network Rail Stations Edit
|Birmingham New Street||Atos||Anne||Global||Andrew Smith Left Birmingham New Street|
|Bristol Temple Meads||Atos||Anne & Rodger||Global||Phil & Celia Were Replaced In 2011 .
Announcements in the main canopy (Platforms 3&5 .) sometimes play at the same time , making it difficult to listen to what is being announced .
|Edinburgh Waverley||Atos||Karen||Global||Replaced Juliet in Winter 2013.|
|Global||Karen on Platforms 1-15
Allison on Platform 16 and 17
|Liverpool Lime Street||Atos||Anne||Global||System does not cover MerseyRail platforms.|
|London Bridge||Atos||Mike||1-2, 3-4, 8-16||No platform 7|
|London Cannon Street||Atos||Mike||Global|
|London Charing Cross||Atos||Anne||Global|
|London Euston||Atos||Anne||Global||Local announcements on platforms .|
|London Fenchurch Street||Manual||Global|
|London King's Cross||Atos||Anne||Global|
|London Liverpool Street||Atos||Anne||Global||Local announcements on platforms|
|London Paddington||Atos||Anne||Global||Anne now mentions stations with short platforms, along side calling points, and states which coaches passengers should be in for certain stations.|
|London St Pancras||Manual||1-4||East Midlands Trains|
|Ditra-based?||Celia||5-10||Eurostar. Announcements on international departures concourse, departures lounge, and arrivals area|
|Ditra||Phil||Global||Only announce the "In the interest of customer safety and security, this station is monitored 24 hours a day by CCTV, which is recorded by British Transport Police." security message every 15 minutes in the station.|
|Atos||Anne||11-13||Southeastern High Speed. Not always in use|
|London Victoria||Amey||"Only Woman"||1-8, 9-19||Phil was replaced 2012-2013|
|London Waterloo||KeTech||Celia||Global||The subway (right beneath the platforms, open in weekday rush hours only) linking towards London Underground station and the main station Concourse Only.
No chimes, one announcement per train only, the relative announcement would usually be announced 7 minutes before departure.
(Please note London Waterloo was the only remaining station left in the UK that still announces the security message recorded by Phil. It was being announced in every 15 minutes until 4th April 2017.)
Please Note that Phil has been replaced By Celia in 5/4/2017. And Celia's new version has replaced the old Celia version in July 2017.
|Manchester Piccadilly||Atos||Anne||1-12, 13-14|
Arriva Trains Wales stationsEdit
All stations with bilingual announcements have Welsh announced first, unless otherwise stated .
Most Stations Without Ruth & Glyn Use Acapela Rachel , With Announcements Being Played
Through The Destination Boards .
Bilingual announcements, only 1 Platform at this station.
|Barmouth||Atos||Ruth & Glyn||Global|
|Cardiff Central||Atos||Ruth||0-4, 6-7||Bilingual announcements|
|Cardiff Queen Street||Atos||Ruth||Global||Bilingual announcements|
|Carmarthern||Atos||Ruth & Glyn||Global||Only 1 platform in use .|
|Chirk||Atos||Ruth & Glyn||Global|
|Fishguard & Goodwick||Atos||Acapela Rachel||Announcements in English only.|
|Haverfordwest||Atos||Ruth||1||Bilingual announcements - No CIS on platform 2.|
|Llanfairpwll||Atos||Acapela Rachel||English Only.|
|Newport (South Wales)||Atos||Ruth||Global||
Bilingual annocuments - English first.
|Severn Tunnel Junction||Atos||Acapela Rachel||Global||
Announements in English only.
|Tenby||Atos||Ruth & Glyn||Global|
|Wrexham General||Atos||Ruth||Global||Bilingual announcements|
|Bilingual announcements, only 1 Platform at this station.|
|Chafford Hundred Lakeside||Atos||Anne||Global|
Chiltern Railways stationsEdit
The Chiltern Ditra system uses voices based on direction, rather than per platform. Phil announces all Southbound trains and Celia announces all Northbound trains. An Atos installation exists at Dorridge, this is left over from when London Midland managed the station.
|Aylesbury||Ditra||Phil & Celia||Global||Phil Southbound, Celia Northbound|
|Aylesbury Vale Parkway||Ditra||Phil & Celia||Global||Phil Southbound, Celia Northbound|
|Banbury||Ditra||Phil & Celia||Global||Phil Southbound, Celia Northbound|
|Beaconsfield||Ditra||Phil & Celia||Global||Phil Southbound, Celia Northbound|
|Birmingham Moor Street||Ditra||Phil & Celia||Global||Previously Manual|
|Bicester North||Ditra||Phil & Celia||Global||Phil Southbound ,
|Gerrards Cross||Ditra||Phil & Celia||Phil Southbound, Celia Northbound|
|Great Missenden||Ditra||Phil & Celia||Phil Southbound, Celia Northbound|
|Haddenham & Thame Parkway||Ditra||Phil & Celia||Phil Southbound, Celia Northbound|
|High Wycombe||Ditra||Phil & Celia||Phil Southbound, Celia Northbound|
|Lapworth||Ditra||Phil & Celia||Global||Phil Southbound, Celia Northbound|
|Leamington Spa||Ditra||Phil & Celia||Global||
Phil Southbound, Celia Northbound
|London Marylebone||Ditra||Celia||Global||Local announcements on platforms|
|Princes Risborough||Ditra||Phil & Celia||Phil Southbound, Celia Northbound|
|South Ruislip||Ditra||Phil & Celia||Phil Southbound, Celia Northbound|
|Wembley Stadium||Ditra||Phil & Celia||Phil Southbound, Celia Northbound|
|West Ruislip||Ditra||Phil & Celia||Phil Southbound, Celia Northbound|
East Midlands Trains stationsEdit
All stations that feature Anne now have miscellaneous announcements provided by a female employee of East Midlands Trains, and Anne's generic messages aren't commonly used, but these are normally supplied by Stephen Carlyle Hearn after winning a competition.. At larger stations, these messages (provided by Stephen) are unique to the station they are used at, e.g. "Welcome to Nottingham station..." A new anti-smoking message has been introduced.
|Barrow upon Soar||Atos||Acapela Rachel||Global|
|Burton on Trent||Atos||Anne||Global|
|East Midlands Parkway||Atos||Anne||Global|
|Gainsborough Lea Road||Atos||Acapela Rachel||Global||The announcements at this station are rather quiet, The TOC has been requested various times to increase announcement volume.|
|Lincoln Central||Atos||Anne||Global||The announcements on platform 3 are really quiet. Anne has been here since April 2014, before this there was a manual announcer.|
|Market Rasen||Atos||Acapela Rachel||Global|
|Matlock||Atos||Acapela Rachel||EMT Platform|
|Matlock Bath||Atos||Acapela Rachel||Global|
|Melton Mowbray||Atos||Acapela Rachel||Global|
|Metheringham||Atos||Acapela Rachel||1||Currently announcing platform ONE via the CIS.|
|Newark Castle||Atos||Acapela Rachel||Global|
Likely removed (Spring 2014).
|Ruskington||Atos||Acapela Rachel||1||Currently announcing platform ONE via the CIS.|
|Sheffield||Atos||Anne||Global||Anne's cycling safety announcements are back at Sheffield.
Anne's wet weather announcements are back at Sheffield.
|Stamford (Lincs)||Atos||Acapela Rachel||Global|
All stations are voiced by Anne, with the exception of the below. Matt is also the voice that does the safety messages for GTR Thameslink/Great Northern, across all of their stations.
|Elephant & Castle||Atos||Anne||1+4|
|Finsbury Park||Atos||Anne||1-2, 5-6|
|London Blackfriars||Atos||Matt||1||Unsure about 3+4|
|St Albans City||Atos||Anne||1+4|
|St Pancras International||Atos||Matt||A|
|West Hampstead Thameslink||Atos||Anne||1+4|
Great Western Railway StationsEdit
Chimes are played before all announcements, except otherwise stated. Announcements as below except where stated:
3 minutes before estimated arrival: Full announcement
1 and 1/2 minutes before estimated arrival: Short announcement with origin
As arriving: Full announcement
3 minutes before departure, if dwell time at least three minutes: Full announcement.
Services originating at the station are announced 5 and 3 minutes prior to departure
|Bodmin Parkway||Atos||Anne||Global||Origin station and via points not announced.|
|Camborne||Atos||TTS||1, 2||Unknown Text-to-Speech voice.|
|Atos||Rodger||Global||Rodger is now announcing on all platforms at Cheltenham Spa .|
|Digby & Sowton||Atos||Anne||Global|
|Ealing Broadway||Atos||Anne||1, 4|
|Evesham||Atos||Anne||Global||Announcements On Both Platforms Are Really Quiet .|
|Exeter St. Davids||Atos||Anne||1-2, 5-6||Announcements in the concourse and on the footbridge are by both voices, appropriate to the train being announced. Anne announces buses globally.|
|Hanborough||Atos||TTS||Global||Unknown Text-to-Speech voice.|
|Hayes & Harlington||Atos||Anne||2-3|
|Nailsea & Backwell||Atos||Anne||1|
|3,1||Announcements for trains on platform 3 are strangely announced as being on platform 1, including the stand clear announcements.|
|Newquay||Atos||Anne||Global||Unsure if working since station refurbishment.|
|Plymouth||Atos||Anne||3, 7-8||Announcements in the concourse are by both voices, appropriate to the train being announced.|
|Rodger||4 , 5-6|
|Shalford (Surrey)||Atos||Anne||Global||Chimes used|
|St. Erth||Atos||Anne||Global||Two announcements per train only, origin station not announced.|
|Swindon (Wilts)||Atos||Anne||4||Announcements in subway and on concourse are by both voices, appropriate to the train being announced.|
|Tiverton Parkway||Atos||Anne||1||Announcements in the station building and toilets are by both voices, appropriate to the train being announced.|
|Totnes||Atos||Anne||1||Announcements on the footbridge are by both voices, appropriate to the train being announced.|
|Twyford||Atos||Anne||1,4||Announcement status for Platform 5 (Henley line) are unknown. No chime for any annnouncements.|
|West Drayton||Atos||Anne||1, 4|
|Weston-super-Mare||Atos||Anne||Global||One next train with calling pattern and approaching announcement only.|
|Edinburgh Park||Siemens||Scottish Female||Global|
|Exhibition Centre (Glasgow)||Siemens||Allison||Global|
|Glasgow Queen Street||Atos||Karen
|Karen on Platforms 1-7
Allison on Platforms 8 and 9
|Perth||Siemens||Allison||Global, System can be temperamental|
System Unclear and fuzzy
|Dunbar||Unknown||Manual||Global, sometimes no announcements at all.|
TransPennine Express stationsEdit
In addition to the main train announcements, provided by 'Rob', all TPE stations have generic announcements provided by an unknown female voice. Several stations included in the old franchise have been transferred to Northern.
** NB: from December 2017, all TransPennine-owned stations will change to ATOS 'Anne' **
|Barnetby||Siemens||Rob Radnall||Global||(ATOS Anne from December 2017)|
|Cleethorpes||Atos||Anne||Global||(ATOS Anne from December 2017)|
|Dewsbury||Atos||Anne||Global||(ATOS Anne from December 2017)|
|Grimsby Town||Atos||Anne||Global||(ATOS Anne from December 2017)|
|Huddersfield||Atos||Anne||Global||(ATOS Anne from December 2017)|
|Hull||Atos||Anne||Global||(ATOS Anne from December 2017)|
|Malton||Atos||Anne||Global||(ATOS Anne from December 2017)|
|Middlesbrough||Atos||Anne||Global||(ATOS Anne from December 2017)|
|Northallerton||Atos||Anne||Global||(ATOS Anne from December 2017)|
|Scarborough||Atos||Anne||Global||(ATOS Anne from December 2017)|
|Scunthorpe||Siemens||Rob Radnall||1, 2||(ATOS Anne from December 2017)|
|Selby||Siemens||Rob Radnall||Global||(ATOS Anne from December 2017)|
(ATOS Anne from December 2017)
|Thirsk||Atos||Anne||Global||(ATOS Anne from December 2017)|
|Atos||Anne||Global||(ATOS Anne from December 2017)|
|Yarm||Atos||Anne||Global||(ATOS Anne from December 2017)|
|Ely||Atos||Anne||Global||Manual System replaced by Anne in 2013 .|
West Midlands Railway Edit
Most stations with announcements are Global Anne. Specifics will be listed below as and when.
|Milton Keynes Central||Atos||Anne||1-2-2a, 3-4, 5-6|
|Nuneaton||Atos||Anne||1, 2-3, 4-5, 6-7|
|Lichfield Trent Valley||Atos||Anne||Global|
|Rugeley Trent Valley||Atos||Anne||Global|
|Northampton||Atos||Anne||1, 2-3, 4-5|
|Sandwell & Dudley||Atos||Anne||Global|
|Worcester Shrub Hill||Atos||Anne||Global|
|Worcester Foregate Street||Atos||Anne||Global|
|Tame Bridge Parkway||Atos||Anne||Global|
|Watford Junction||Atos||Anne||1-2, 3-4, 6, 8-7, 9-10, 11|
|Birmingham Snow Hill||Atos||Anne||1-2, +3|
|Witton (West Midlands)||Atos||Anne||Global|
London Overground stations Edit
All Stations are announced by Emma Hignett . Specifics are listed below . Edit
|Harrow & Wealdstone||Ditra||Emma||Global|
|Imperial Wharf||Ditra||Emma||Global||Anne replaced 2014|
|Kensington Olympia||Ditra||Emma||2, 3|
|Kenton||Ditra||Emma||1, 2||Platforms shared with London Underground Bakerloo line|
|Norwood Junction||Ditra||Emma||Global||Phil and Celia replaced October 2014|
|West Croydon||Ditra||Emma||Global||Phil and Celia replaced October 2014|
London Underground stationsEdit
|Highbury & Islington||Eleanor Hamilton||3+5 are LUL platforms|
|Moorgate||Atos||Anne||9-10||1-4 and 7-8 are LUL platforms, 5-6 are disused|
|Old Street||Atos||Anne||3-4||1-2 are LUL platforms
3-4 are Great Northern Platforms
Northern have inherited several stations from Transpennine Express . The Announcements at those stations are now either Anne or Celia.
|Allens West||KeTech KeAddress||Celia||Global|
|Bardon Mill||KeTech KeAddress||Celia||Global|
|Bentley (South Yorks)||KeTech||Celia||Global|
|Billingham (Cleveland)||KeTech KeAddress||Celia||Global|
|Bishop Auckland||KeTech KeAddress||Celia||Global|
|Blackpool North||Amey||"Only" woman||Global|
|Bradford Interchange||KeTech KeAddress||Celia||Global|
|Brampton (Cumbria)||KeTech KeAddress||Celia||Global|
|Redcar British Steel||Funkwerk||Phil||Global||(PA system has been permanently disabled due to disuse of this station)|
|Church Fenton||KeTech KeAddress||Celia||Global|
|Gypsy Lane||KeTech KeAddress||Celia||Global|
|Hartlepool||KeTech KeAddress||Celia||Global||Hartlepool and Sunderland are now part of Northern's centralised station information system. All announcements are in Celia's voice.|
|Haydon Bridge||KeTech KeAddress||Celia||Global|
James Cook University Hospital
|KeTech KeAddress||Celia||Global||Station serves the Berwick Hills area of Middlesbrough including The James Cook University Hospital. Station opened May 2014. .|
|Manchester Oxford Road||Atos||Anne||Global||The word 'platform' is missing from the beginning of all announcements for some reason.|
|Manchester Victoria||Atos||Anne||1-2 3-6||Previously Manual, the Metrolink Platforms remain Manual.|
|Intu MetroCentre||KeTech KeAddress||Celia||Global||Now part of Northern's centralised station information system. All announcements are in Celia's voice.|
|North Road (Darlington)||KeTech KeAddress||Celia||Global|
|Newton Aycliffe||KeTech KeAddress||Celia||Global|
|Padgate||KeTech||Celia||Global||Announcements Are Quite Muffled . The Speakers May Need To Be Replaced In The Near Future .|
|Redcar Central||KeTech KeAddress||Celia||Global|
|Redcar East||KeTech KeAddress||Celia||Global|
|Riding Mill||KeTech KeAddress||Celia||Global|
|Sankey for Penketh||Atos||Anne||Global|
|Seaton Carew||KeTech KeAddress||Celia||Global|
|Shipley (Yorks)||KeTech KeAddress||Celia||Global||Phil replaced by Celia in late 2014.|
|South Bank (Middlesbrough)||KeTech KeAddress||Celia||Global|
|Sunderland||KeTech KeAddress||Celia||Global||Hartlepool and Sunderland are now part of Northern's centralised station information system. All announcements are in Celia's voice.|
|St Helens Central||Atos||Anne||Global|
|St Helens Junction||Atos||Anne||Global|
|Teesside Airport||Funkwerk||Phil||Global||(PA system has been permanently disabled due to disuse of this station).|
|Wakefield Kirkgate||KeTech KeAddress||Celia||Global|
|Wavertree Technology Park||Atos||Anne||Global|
At most stations, announcements are played three minutes before arrival and once again whilst the train is arriving. At origin stations, trains are announced only once at four minutes prior to departure.
|Abbey Wood||Atos||Anne||1, 2|
|Ashford International||Atos||Anne||1-2, 5-6|
|Aylesford||Atos||Acapela Rachel||1, 2|
|Bearsted||Atos||Anne||1, 2||One announcement per train.|
|Beckenham Junction||Atos||Anne||1-2, 3-4|
|Bromley South||Atos||Anne||1-2||Previously Acapela Rachel|
|Canterbury West||Atos||Anne & Mike||1, 2|
|Chatham||Atos||Anne||Global||Previously Acapela Rachel|
|Chislehurst||Atos||Anne||1, 2-3, 4||One announcement per train.|
|Cuxton||Atos||Acapela Rachel||1, 2|
|Denmark Hill||Atos||Anne||1, 2-3, 4||Previously Acapela Rachel|
|Dover Priory||Atos||Anne||1, 2-3|
|Ebbsfleet International||Atos||Anne||2-3, 5-6|
|Folkestone West||Atos||Acapela Rachel||Global|
|Grove Park||Atos||Anne||1, 2-3, 4-5||Previously Acapela Rachel|
|Halling||Atos||Acapela Rachel||1, 2|
|Hastings||Atos||Mike||1-2||One announcement per train.|
|Herne Hill||Atos||Anne||1-2||One announcement per train.|
|Kidbrooke||Atos||Anne||1, 2||Previously Acapela Rachel|
|Ladywell||Atos||Anne||Global||Previously Acapela Rachel|
|Lee (London)||Atos||Anne||1, 2||Previously Acapela Rachel|
|Lewisham||Atos||Anne||1, 2, 3, 4|
|London Waterloo East||Atos||Mike||A, B, C, D||
One announcement per train. Mike replaced Anne in September 2016.
|Maidstone Barracks||Atos||Acapela Rachel||1, 2|
|New Hythe||Atos||Acapela Rachel||1, 2|
|Paddock Wood||Atos||Anne||1, 2-3|
|Ramsgate||Atos||Anne||1-2||One announcement per train.|
Previously Acapela Rachel.
One announcement per train.
|Sevenoaks||Atos||Anne||1-2||One announcement per train.|
|Stratford International||Atos||Anne||1 2-3||One announcement per train.|
|Strood (Kent)||Atos||Anne||Global||Previously Acapela Rachel|
|St Leonard's Warrior Square||Atos||Anne||Global|
|Tunbridge Wells||Atos||Anne||1||One announcement per train.|
GTR Southern stations Edit
Most Southern stations do not use chimes, but do announce the name of the station (e.g. "East Croydon, this is East Croydon") before a "train now standing at" announcement.
Unless otherwise specified, chimes in Southern stations are used on 3 main occasions: Platform alternations, train cancellations and fast train approaching announcements.
Please note: Unlike South Western Railway's network, Southern's platform announcements can only be heard in the relevant platform loud speakers only. (Example: Platform 1 and 2 are on the same Platform island with Phil as the announcer, train announcements in platform 2 could only be heard in loud speakers on Platform 2, but not in platform 1, although there is a chance to hear Platform 2 announcements on Platform 1 loud speakers in a very dimmed volume.) Exception only includes platform alternation announcements, and the interruption of fast train approaching announcements during a train announcement, which would make the rest of the particular announcement be heard in both platform speakers.
Atos system would slowly start replacing both Amey and Ditra systems across Southern's network with effect from October 2017. Redhill was the first station to fall.
Announcements as below except where stated:
2 minutes before arrival : Full announcement
Definition of Full Announcement on Southern's network: Platform (X) for the HH:MM (Train company name) service to (Destination) Calling at (intermediate station), (intermediate station), (intermediate station) etc and (destination). "Customers for (xxx and) xxx should change at xxx(If any)". "This train is formed of (number of coaches) coaches.(Optional, depends on condition)" / Platform X for the HH:MM (Train company name) service to (Destination).
Train arriving at the station:
The train now approaching Platform (X) is the HH:MM (Train company name) service to (Destination) with originate station(This train is the service from XXX).
"Mind the gap between the train and the platform. Mind the gap!" can be held at the end of both announcements versions, depends on which station. Some stations does not have "Mind the gap" announcements at all.
After arriving: (Station name), this is (station name). Mind the gap between the train and the platform. Mind the gap! The train now standing at Platform (X) is the HH:MM (Train company name) service to (destination), calling at (intermediate station), (intermediate station), (intermediate station) etc and (destination). "Customers for (xxx and) xxx should change at xxx(If any)". (Ends here)
|Brighton (East Sussex)||Amey||"Only woman"||Global||Phil replaced by "Only woman" early in 2015|
|Burgess Hill (West Sussex)||Ditra||Phil
|Changes||Only chimes are only played before the Stand well away announcements and delays and cancellations.
The mind the gap announcement is always played between the station name announcement and the train now standing at.
|Chimes are used only on the first train arrival announcement and the "Please stand clear from the train at Platform (X), this train is ready to leave." announcement.
"Mind the gap between the train and the platform, mind the gap!" was announced between "The station name announcement" and "The train now standing at" announcement.
|East Croydon||Amey||"Only woman"||1-2, 3-4, 5-6||Phil/ Celia replaced by "Only woman" in early 2014|
|Gatwick Airport||Amey||"Only woman"||1-2, 3-4, 5-6, 7||Anne/Mike replaced mid-2013. Chimes used|
|Hampden Park (Sussex)||Ditra||Celia||1|
|Phil doesn't announce "Mind the gap between the train and the platform. Mind the gap!" on Platforms 1 and 2.|
|Lewes||Ditra||Celia||1||No announcements are heard on Platform 1. Announcements on Platform 2 are heard 4 minutes before expected departure time.|
|London Road (Brighton)||Ditra||Phil||1-2||Chimes|
|Peckham Rye||Ditra||Phil||2,3||Chimes used on "Fast Train approaching" announcements only. Phil only gives one announcement per train only on Platform 2.|
|Redhill||Atos||Anne||1-2||The Atos system has taken over the Ditra system and replaced Celia in mid-late October 2017.|
|Rye (East Sussex)||Ditra||Phil||Global|
|Seaford (Sussex)||Ditra||Phil||2||There is no Platform 1.|
|South Croydon||Ditra||Phil||1, 2-3, 4-5||The time of the train is omitted from the announcements on some platforms.|
|Sutton (Surrey)||Ditra||Phil||1,3,4||Chimes used in all sorts of announcements. Celia only make one announcement per train on Platform 2.|
|Chimes used only in Platform Alterations and Fast Train approaching announcements.|
|Upper Warlingham||Ditra||Phil||1||Announcements in station building are by both voices, appropriate to train being announced.|
South Western Railway stationsEdit
South Western Railway stations usually use chimes for the first and third announcement of a train - a chime is not used for the train approaching announcement unless otherwise specified.The chimes would be in 3 or 4 Tones (depends on the voice), where Phil has 4 tones while Celia has 3 tones.
A different 3-tone chime is sounded on both Phil and Celia voiced systems when a fast train enters the station loop, or a correction is made to the CIS (customer information displays).
The new British Transport Police Security Message is announced by Atos Anne in many major South West Trains stations except in London Waterloo, where Celia's voice can still be heard announcing " May I have your attention please! Please do not leave cases or parcels unattended anywhere on the station, any unattended articles are likely to be removed without warning!" in every 15 minutes.
Announcements as below except where stated:
2 minutes before expected arrival time: Full announcement
Definition of Full Announcement on South Western Railway network: Platform (X) for the HH:MM (Train company name) service to (Destination), calling at (intermediate station), (intermediate station), (intermediate station) etc and (destination). "Customers for (xxx and) xxx should change at xxx(If any)". "A trolley service of drinks and light refreshments is available on this train (if any)". :This train is formed of (number of coaches) coaches.(Optional, depends on condition)". Platform X for the HH:MM (Train company name) service to (Destination).
Train arriving at the station:
Version 1: The train now approaching Platform (X) is the HH:MM (Train company name) service to (Destination) with originate station(This train is the service from XXX). OR
Version 2: The train now approaching Platform (X) is the HH:MM (Train company name) service to (Destination), calling at (intermediate station), (intermediate station), (intermediate station) etc and (destination).
"Mind the gap between the train and the platform. Mind the gap!" may be held at the end of both versions, depends on which station. Some stations does not have "Mind the gap" announcements at all.
After arriving: Platform (X) for the HH:MM (Train company name) service to (Destination), calling at (intermediate station), (intermediate station), (intermediate station) etc and (destination). "Customers for (xxx and) xxx should change at xxx(If any)". (Ends here)
Once the train as arrived, the announcement will not play the "via" message.
Services originating at a station are announced 2 minutes prior to departure, unless otherwise specified.
Note that both the newer and older Celia systems use the same 'South Western Railway' recording. Phil Sayer's recording of 'South Western Railway' is a mixture of 'south' from an earlier recording and 'western railway' from his GWR announcements.
|Aldershot||KeTech||Celia||1,2-3||New Celia version along with new "Ding Dong" bell.|
|Andover||KeTech||Celia||Global||New Celia version along with new "Ding Dong" bell.|
|Ascot (Berks)||Ditra||Phil||1-2, 3||No chimes|
|Ash Vale||Ditra||Phil||Global||Chimes used for delayed & cancelled announcements only|
|Basingstoke||Ditra||Celia||1, 4-5||No chimes, "Mind the gap between the train and the platform. Mind the gap!" after the train approaching announcement can only be heard in Platform 4|
|Bournemouth||Ditra||Phil||Global||Chimes used except on "The train now approaching......" announcement. "Mind the gap between the train and the platform. Mind the gap!" was held after "The train now approaching......"|
|Bracknell||Ditra||Phil||1, 2||Chimes used for delay announcements|
|Chimes used except on "The train now approaching......" announcement. "Mind the gap between the train and the platform. Mind the gap!" was held after "The train now approaching......"announcement.
Bridge link audio depends on which side of the bridge is on.(The side above Platform 1-2 is in Phil's voice and the other side is in Celia's voice)
|Brookwood||Ditra||Phil||Global||No chimes. "Please stand clear from the train at platform (X). This train is ready to leave!" is used at Brookwood.|
|Byfleet & New Haw||Ditra||Phil||1, 2||No chimes.|
|Clapham Junction||Ditra||Celia||2, 5-6,
|No chimes. Platforms 1 and 2 are London Overground platforms.
No announcements on Platforms 7 and 8. "Mind the gap between the train and the platform. Mind the gap!" was announced after "The train now approaching......" announcement.
|Earley||Ditra||Phil||Global||Chimes used for delay announcements only|
|Eastleigh||KeTech||Phil||Replaced||New Celia version along with new "Ding Dong" bell on all platforms. Bridge link and ticket hall audio is from platform 1.|
|Effingham Junction||Ditra||Phil||Global||No chimes|
|Fareham||Ditra||Phil||1||Chimes used on Platforms 1 & 3 except on "The train now approaching......" announcement.|
|Farnborough||KeTech||Phil||Replaced||New Celia version along with new "Ding Dong" bell. Chimes for all announcements. Bridgelink announcements are from platform 1. "Mind the gap, between the train and the platform. Mind the gap!" announcement is played on approaching announcements for platform 2 only. Occasionally in a noisy environment announcements will play on both platforms.|
|Fleet||KeTech||Phil||Replaced||New Celia version along with new "Ding Dong" bell.|
|Chimes used except on "the train now approaching......" announcement|
|Guildford||Ditra||Phil|| 1-2, 5-6,
|No Chimes on all platforms, Bridge Link train announcements are from Platform 1-2.
Please note that platform 7 is currently unused (Due to noise restrictions imposed, all loudspeakers on platform 8 are muted, only loudspeakers on platform 7 can be heard when trains announcements on platform 8 are being announced)
Phil took over announcements on platform 7-8 from Celia in Feb 2017.
"Please stand clear from the edge of Platform (X), this train is ready to leave." was announced in all train departures in the relevant platforms .
Please note that all automated announcements in Guildford station can only be heard between 0700-2200 daily due to noise restrictions being imposed on the station.
|Havant||Ditra||Phil||1||Chimes used in all train arrival announcements.|
|Hedge End||Ditra||Phil||Global||No chimes|
|Hilsea||Ditra||Phil||Global||Chimes used except on "the train now approaching......" announcement|
|Kingston||Ditra||Phil||Global||Chimes used - not on Approaching|
|London Road (Guildford)||Ditra||Phil||Global||No chimes|
|Martins Heron||Ditra||Celia||2||No chimes|
|Micheldever||Ditra||Celia||Global||No chimes. Platform 3 not used and no announcements are made.|
|New Milton||Ditra||Phil||Global||No chimes|
|Poole||Ditra||Phil||Global||Chimes used except "The train now approaching......" announcement|
|Portsmouth & Southsea||Ditra||Phil||1-2,3-4||Chimes used only on the first train arrival announcement, delays and other station announcements.
"Mind the gap between the train and the platform......" was held after "The train now approaching......" announcement
|Portsmouth Harbour||Ditra||Phil||Global||(There is no platform 2)
Chimes used in all train departure announcements
Since all services departing here originates from this station, therefore all train departure announcements in this station are announced at 9, 6 and 3 minutes respectively prior to their departure.
|Salisbury||Ditra||Phil||2-3, 4, 6||Chimes used on all train announcements as well as other sorts of announcements (Platform 1 and 5 are out of public use)
"Mind the gap between the train and the platform. Mind the gap!" was announced after "The train now approaching"announcement.
|Shawford||Ditra||Celia||Global||Chimes of the three-tone-bell type precede first and third stopping service announcements and selected other messages. Non-stopping announcements use both the standard and three-sine-tone type.|
|Surbiton||Ditra||Phil||1-2,3-4||Chimes used, one announcement per train only. Phil took over all platforms.|
|Southampton Central||Ditra||Phil||1,4||No Chimes.
"Mind the gap between the train and the platform, mind the gap!" was announced after "The train now approaching......" announcement.
Phil make one announcement per train only on Platform 4.
Phil and Celia swapped platforms in late 2016.
|Southampton Airport Parkway||KeTech||Phil||Replaced||New Celia version along with new "Ding Dong" bell.|
|St Denys||Ditra||Celia||1,2-3,4||Chimes used on "Stand well away from the edge of Platform(X), the approaching is not scheduled to stop at this station" announcement only.|
|Strawberry Hill||Ditra||Celia||Global||Chimes used|
|Tisbury||Ditra||Phil||Global||No chimes. "Mind the gap between the train and the platform, mind the gap!" was announced at the end of "The train now approaching......"announcement.|
|West Byfleet||Ditra||Phil||Global||No chimes|
|Weymouth||Ditra||Phil||Global||Chimes used in all sorts of announcements.|
|Wimbledon||Ditra||Phil||5-6, 9-10||Platforms 1-4 are LU District Line Platforms
Phil only announces "Fast train approaching" announcement with chimes on platform 5-6, no train arrival announcements can be held.
Platform 10 are used by Tramlink, Phil only announce trains on Platform 9 (Thameslink services), although loud speakers on Platform 10 can still hear his voice. Phil only announce the first train announcement and the "the train now approaching......" announcement on platform 9.
"Mind the gap between the train and the platform. Mind the gap!" was held after "The train now approaching" announcement.
Chimes are only used on "Fast train approaching" and other non-train arrival announcements.
|Winchester||KeTech||Phil||Replaced||New Celia version along with new "Ding Dong" bell.
Celia and Phil swapped platforms in Jan 2017 then the new Celia version replaced Phil in March 2017.
|Woking||Ditra||Celia||2-4||Celia and Phil swapped platforms in late 2015 (audio samples are from old platform designation).
Celia took over announcements on Platform 3.
Bridge-link announcements are from platform 1. Chimes are not used on any announcements.
Virgin are starting to fit the Amey system at more of their stations south of Warrington. Announcements are 4 minutes prior to expected arrival time of the train, or 4 minutes before departure for originating trains. Announcements do queue if a manual announcement is being made. One announcement is made at any time across all zones.
|Oxenholme Lake District||Amey||"Only" woman||Global|
|Penrith (North Lakes)||Amey||"Only" woman||Global|
|Warrington Bank Quay||Amey||"Only" woman||Global|
|Wigan North Western||Amey||"Only" woman||Global|
|Global||Manual system replaced in Winter 2016.|
|Crewe||Amey||"Only" woman||1-3, 4-5, 6-7+9-10, 8+11, 12||Manual system replaced with the Amey system in November 2016.|
|Stockport||Amey||"Only" woman||0, 1+2, 3+4||Manual system replaced with the Amey system in October 2016.|
|1, 3+4, 5+6a+6b||Manual system replaced with the Amey system in February 2017|
|Birmingham International||Amey||"Only" Woman||Global|
|Coventry||Amey||"Only" Woman||Global||Manual system replaced with the Amey system in May 2017|