Automated Announcements Wiki
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The new British Transport Police Security Message is announced by Atos Anne in many major South West Trains stations except in London Waterloo, where Phil Sayer's voice can still be heard announcing " May I have your attention please! Please do not leave cases or parcels unattended anywhere on the station, any unattended articles are likely to be removed without warning!" in every 15 minutes.
 
The new British Transport Police Security Message is announced by Atos Anne in many major South West Trains stations except in London Waterloo, where Phil Sayer's voice can still be heard announcing " May I have your attention please! Please do not leave cases or parcels unattended anywhere on the station, any unattended articles are likely to be removed without warning!" in every 15 minutes.
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  +
Announcements as below except where stated:
  +
  +
3-4 minutes(Depends on the length of the announcement) before estimated departure: Full announcement
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  +
Definition of '''Full Announcement''' on South West Trains network: Platform '''(X)''' for the HH:MM (Train company name) service to '''(Destination)'''  Calling at '''(intermediate station)''', '''(intermediate station)''', '''(intermediate station)''' etc and '''(destination)'''. '''Customers for (xxx and) xxx should change at xxx.''' "A trolley service of drinks and light refreshments is available on this train (if any)". This train is formed of '''(number of coaches)''' coaches. / Platform '''X''' for the HH:MM (Train company name) service to '''(Destination).'''
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  +
'''Train arriving at the station:'''
  +
  +
<nowiki> </nowiki>Version 1: The train now approaching Platform (X) is the HH:MM (Train company name) service to (Destination) with origin(This train is the service from XXX) '''OR'''
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  +
<nowiki> </nowiki>Version 2: The train now approaching Platform (X) is the HH:MM (Train company name) service to (Destination), calling at '''(intermediate station)''', '''(intermediate station)''', '''(intermediate station)''' etc and '''(destination)'''.
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  +
"Mind the gap between the train and the platform. Mind the gap!" can be held at the end of both announcements versions, depends on which station. Some stations does not have "Mind the gap" announcements at all.
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After arriving: Full announcement which ends at '''Customers for (xxx and) xxx should change at xxx.'''
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Services originating at the station are announced 2 minutes prior to departure, unless otherwise specified.
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Revision as of 14:35, 5 February 2017

In the platform listings, zones are separated with commas, and platforms within zones are given as a range with a hyphen. This should be sufficient unless there are any stations where non-contiguous platforms are within the same zone, in which case a + is used to link those non-contiguous platforms. "Global" indicates that the station is not zoned and that all announcements are played through all speakers.

See also: Trains

Voice artist legend

Name Information
Acapela Rachel Text-to-speech system voice. Mainly programmed into the Passenger information system displays at a selected number of stations in the country including those that don't have the automated announcements.
Anne Atos employee and default voice of their system.
Celia Celia Drummond, professional voice artist, female voice of KeTech.
Emma Emma Hignett, professional voice artist, voice of London Overground's Ditra system.
Glyn Welsh language announcements for Arriva Trains Wales.
Manual Systems which are provided by Station staff at any station around the country, or at stations without Text To Speech system or Automated announcements permanently use them.
Matt Govia Great Northern and Thameslink franchise employee, male voice for their Atos system.
Mike Network Rail and Southeastern's male voice for the Atos system.
"Only" woman Unnamed voice artist, voice of the Amey system at London Victoria, Gatwick Airport, Blackpool North and certain Virgin Trains stations. Also used at selected Southern railway stations (e.g East Croydon).
Phil Phil Sayer, professional voice artist, male voice of Ditra.
Rob TransPennine Express employee, voice of their Siemens system.
Rodger Great Western Railway employee, male voice for their Atos system.
Unknown TTS Unknown TTS announcer at some Great Western Railway Stations.
Ruth Former Wessex employee. Voice of ATW Atos system (English announcements only).
Karen Now at Edinburgh Waverley (as of winter 2013) also at Glasgow Central (as of spring 2011) and Glasgow Queen Street (as of summer 2014) A Atos Scottish system.
Fiona    Professional voice over artist and female voice of Siemens at Glasgow Central and Queen Street Low Level and commuter stations throughout Scotland.
East Midlands Trains Female Generic Announcer

Generic Announcements at most "major" EMT stations.

                             

Network Rail Stations

Birmingham New Street Atos Anne Global Andrew Smith Left Birmingham New Street
Bristol Temple Meads Atos Anne & Rodger Global Phil & Celia Were Replaced In 2011 .

Announcements in the main canopy (Platforms 3&5 .) sometimes play at the same time , making it difficult to listen to what is being announced .

Edinburgh Waverley Atos Karen Global Replaced Juliet in Winter 2013.
Glasgow Central Atos Karen Global
Leeds Atos Anne Global
Liverpool Lime Street Atos Anne Global System does not cover MerseyRail platforms.
London Bridge Atos Mike 1-2, 3-4, 8-16 No platform 7
Anne 5-6
London Cannon Street Atos Mike Global
London Charing Cross Atos Anne Global
London Euston Atos Anne Global Local announcements on platforms .
London Fenchurch Street Manual Global
London King's Cross Atos Anne Global
London Liverpool Street Atos Anne Global Local announcements on platforms
London Marylebone Ditra Celia Global
London Paddington Atos Anne Global
London St Pancras Manual 1-4 East Midlands Trains
Ditra-based? Celia 5-10 Eurostar. Announcements on international departures concourse, departures lounge, and arrivals area
Atos Anne 11-13 Southeastern High Speed. Not always in use
Atos Matt A Thameslink
Anne B
London Victoria Amey "Only Woman" 1-8, 9-19 Phil was replaced 2012-2013
London Waterloo Ditra Phil Global The subway (right beneath the platforms, open in weekday rush hours only) linking towards London Underground station and the main station Concourse Only.

No chimes, one announcement per train only, the relative announcement would usually be announced 7 minutes before departure.

Please note London Waterloo is the only remaining station left in the UK that still announces the security message recorded by Phil. It was being announced in every 15 minutes.

Reading Atos Anne Global
Manchester Piccadilly Atos Anne 1-12, 13-14

Arriva Trains Wales stations

All stations with bilingual announcements have Welsh announced first, unless otherwise stated .

Most Stations Without Ruth & Glyn Use Acapela Rachel , With Announcements Being Played

Through The Destination Boards .

Station System Voice Platforms Notes
Aberwystwyth Atos Ruth 1

Bilingual announcements, only 1 Platform at this station.

Glyn 1
Barmouth Atos Ruth & Glyn Global
Bridgend Atos Ruth Global Bilingual announcements
Glyn Global
Cardiff Central Atos Ruth 0-4, 6-7 Bilingual announcements
Glyn 0-4, 6-7
Cardiff Queen Street Atos Ruth Global Bilingual announcements
Glyn Global
Carmarthern Atos Ruth & Glyn Global Only 1 platform in use .
Chester Atos Ruth 1-3, 4-7
Chirk Atos Ruth & Glyn Global
Fishguard & Goodwick Atos Acapela Rachel Announcements in English only.
Haverfordwest Atos Ruth 1 Bilingual announcements - No CIS on platform 2.
Glyn 1
Hereford Atos Ruth Global
Newport (South Wales) Atos Ruth Global

Bilingual annocuments - English first.

Glyn Global
Severn Tunnel Junction Atos Acapela Rachel Global

Announements in English only.

Shrewsbury Atos Ruth Global
Swansea Atos Ruth Global Bilingual announcements
Glyn Global
Tenby Atos Ruth & Glyn Global
Wrexham General Atos Ruth Global Bilingual announcements
Glyn Global
Pwllhelli  Atos

Ruth

Glyn

1

1

Bilingual announcements, only 1 Platform at this station.

c2c stations

Station System Voice Platforms Notes
Barking Atos Anne 1+4-5+7-8
Basildon Atos Anne Global
Benfleet Atos Anne Global
Chafford Hundred Lakeside Atos Anne Global
Chalkwell Atos Anne Global
Dagenham Dock Atos Anne Global
East Tilbury Atos Anne Global
Grays Atos Anne Global
Laindon Atos Anne Global
Leigh-on-Sea Atos Anne Global
Limehouse Atos Anne 1-2
Ockendon Atos Anne Global
Pitsea Atos Anne Global
Purfleet Atos Anne Global
Rainham (Essex) Atos Anne Global
Shoeburyness Atos Anne Global
Southend Central Atos Anne Global
Southend East Atos Anne Global
Stanford-le-Hope Atos Anne Global
Thorpe Bay Atos Anne Global
Tilbury Town Atos Anne Global
Upminster Atos Anne 1a+1-2+6
Westcliff Atos Anne Global
West Ham Atos Anne 7-8
West Horndon Atos Anne Global

Chiltern Railways stations

The Chiltern Ditra system uses voices based on direction, rather than per platform. Phil announces all Southbound trains and Celia announces all Northbound trains. An Atos installation exists at Dorridge, this is left over from when London Midland managed the station.

Station System Voice Platforms Notes
Aylesbury Ditra Phil & Celia Global Phil Southbound, Celia Northbound
Aylesbury Vale Parkway Ditra Phil & Celia Global Phil Southbound, Celia Northbound
Banbury Ditra Phil & Celia Global Phil Southbound, Celia Northbound
Beaconsfield Ditra Phil & Celia Global Phil Southbound, Celia Northbound
Birmingham Moor Street Ditra Phil & Celia Global Previously Manual
Bicester North Ditra Phil & Celia Global Phil Southbound ,

Celia Northbound

Dorridge Atos Anne Global
Gerrards Cross Ditra Phil & Celia Phil Southbound, Celia Northbound
Great Missenden Ditra Phil & Celia Phil Southbound, Celia Northbound
Haddenham & Thame Parkway Ditra Phil & Celia Phil Southbound, Celia Northbound
High Wycombe Ditra Phil & Celia Phil Southbound, Celia Northbound
Lapworth Ditra Phil & Celia Global Phil Southbound, Celia Northbound
Leamington Spa Ditra Phil & Celia Global

Phil Southbound, Celia Northbound

London Marylebone  Ditra Celia Global Local announcements  on platforms
Princes Risborough Ditra Phil & Celia Phil Southbound, Celia Northbound
South Ruislip Ditra Phil & Celia Phil Southbound, Celia Northbound
Wembley Stadium Ditra Phil & Celia Phil Southbound, Celia Northbound
West Ruislip Ditra Phil & Celia Phil Southbound, Celia Northbound                                                                                                                                                                           

East Midlands Trains stations

All stations that feature Anne now have miscellaneous announcements provided by a female employee of East Midlands Trains, and Anne's generic messages are no longer used. At larger stations, these messages are unique to the station they are used at, e.g. "Welcome to Nottingham station..." and every now and again you may be lucky to hear Anne say "Good Morning/Afternoon/Evening Welcome to ..."

Station

System Voice Platforms Notes
Alfreton Atos Acapela Rachel Global
Barrow upon Soar Atos Acapela Rachel Global
Belper Atos Acapela Rachel Global
Beeston Atos Anne Global
Boston Atos Acapela Rachel Global
Burton on Trent Atos Anne Global
Corby Atos Anne Global
Chesterfield Atos Anne Global
Derby Atos Anne Global
Duffield Atos Acapela Rachel Global
East Midlands Parkway Atos Anne Global
Gainsborough Lea Road Atos Acapela Rachel Global The announcements at this station are rather quiet, The TOC has been requested various times to increase announcement volume.
Kettering Atos Anne Global
Kidsgrove Atos Acapela Rachel Global
Leicester Atos Anne Global
Lincoln Central Atos Anne Global The announcements on platform 3 are really quiet. Anne has been here since April 2014, before this there was a manual announcer.
Long Eaton Atos Anne Global
Longport Atos Anne Global
Loughborough Atos Anne Global
Market Harborough Atos Anne Global
Market Rasen Atos Acapela Rachel Global
Matlock Atos Acapela Rachel EMT Platform
Matlock Bath Atos Acapela Rachel Global
Melton Mowbray Atos Acapela Rachel Global
Newark Castle Atos Acapela Rachel Global
Nottingham Atos Anne Global
Julie Berry

Global

Likely removed (Spring 2014).

Sheffield Atos Anne Global Anne's cycling safety announcements are back at Sheffield.

Anne's wet weather announcements are back at Sheffield.

Sileby Atos Acapela Rachel Global
Skegness Atos Acapela Rachel Concourse
Sleaford Atos Acapela Rachel Global
Spalding Atos Acapela Rachel Global
Spondon Atos Acapela

Rachel

Global
Stamford (Lincs) Atos Acapela Rachel Global
Syston Atos Acapela Rachel Global
Uttoxeter Atos Anne Global
Wainfleet Atos Acapela Rachel Global
Wellingborough Atos Anne Global

GTR Thameslink/Great Northern stations

All stations are voiced by Anne, with the exception of the below. Matt is also the voice that does the safety messages for GTR Thameslink/Great Northern, across all of their stations.

Station System Voice Platforms Notes
Bedford Atos Anne 1, 1a+4
Matt 2-3
Elephant & Castle Atos Anne 1+4
Matt 2-3
Farringdon Atos Anne 3
Matt 4
Finsbury Park Atos Anne 1-2, 5-6
Matt 3-4, 7-8
Harpenden Atos Anne 1+4
Matt 2-3
London Blackfriars Atos Matt 1 Unsure about 3+4
Anne 2
St Albans City Atos Anne 1+4
Matt 2-3
St Pancras International Atos Matt A
Anne B
Stevenage Atos Anne 1-2
Matt 3-4
West Hampstead Thameslink Atos Anne 1+4
Matt 2-3

Great Western Railway Stations

Chimes are played before all announcements, except otherwise stated. Announcements as below except where stated:

3 minutes before estimated arrival: Full announcement

1 and 1/2 minutes before estimated arrival: Short announcement with origin

As arriving: Full announcement

3 minutes before departure, if dwell time at least three minutes: Full announcement.

Services originating at the station are announced 5 and 3 minutes prior to departure

Station System Voice Platforms Notes
Barnstaple Atos Anne 1
Bath Spa Atos Anne 1
Rodger 2
Bodmin Parkway Atos Anne Global Origin station and via points not announced.
Bradford-on-Avon Atos Anne Global
Bristol Parkway Atos Anne 2
Rodger 3-4
Burnham (Bucks) Atos Anne Global
Castle Cary Atos Anne Global
Camborne Atos TTS 1, 2 Unknown Text-to-Speech voice.

Cheltenham Spa

Atos Rodger Global Rodger is now announcing on all platforms at Cheltenham Spa .
Chippenham Atos Anne Global
Dawlish Atos Anne Global
Didcot Parkway Atos Anne 1+4-5
Rodger 2-3
Digby & Sowton Atos Anne Global
Ealing Broadway Atos Anne 1, 4
Rodger 2-3
Evesham Atos Anne Global Announcements On Both Platforms Are Really Quiet .
Exeter Central Atos Anne Global
Exeter St. Davids Atos Anne 1-2, 5-6 Announcements in the concourse and on the footbridge are by both voices, appropriate to the train being announced. Anne announces buses globally.
Rodger 3-4
Exmouth Atos Anne Global
Frome Atos Anne Global
Gloucester Atos Anne Global
Hanborough Atos TTS Global Unknown Text-to-Speech voice.
Hanwell Atos Anne 1-2
Rodger 3
Hayes & Harlington Atos Anne 2-3
Rodger 1, 4-5
Kingham Atos Anne Global
Liskeard Atos Anne Global
Maidenhead Atos Anne 1,4-5
Rodger 2-3
Nailsea & Backwell Atos Anne 1
Rodger 2
Newbury Atos

Anne

1

Rodger 2,3
Newbury Racecourse Atos

Anne

3,1 Announcements for trains on platform 3 are strangely announced as being on platform 1, including the stand clear announcements.
Rodger 2
Newton Abbot Atos Anne 1-2
Rodger 3
Newquay Atos Anne Global Unsure if working since station refurbishment.
Oxford Atos Anne 1-3
Rodger 2
Paignton Atos Anne Global
Par Atos Anne Global
Penzance Atos Anne Global
Plymouth Atos Anne 3, 7-8 Announcements in the concourse are by both voices, appropriate to the train being announced.
Rodger 4 , 5-6
Reading West Atos Anne 1
Rodger 2
Redruth Atos Anne Global No chimes.
Romsey Atos Anne 1
Rodger 2
Shalford (Surrey) Atos Anne Global Chimes used
Slough Atos Anne 1-2, 5
Rodger 3-4
Southall Atos Anne 1, 4
Rodger 2-3
St. Austell Atos Anne Global
St. Erth Atos Anne Global Two announcements per train only, origin station not announced.
Swindon (Wilts) Atos Anne 4 Announcements in subway and on concourse are by both voices, appropriate to the train being announced.
Rodger 1-3
Taunton Atos Anne 2, 5-6
Rodger 3-4
Teignmouth Atos Anne 1
Rodger 2
Theale Atos Anne 2,3
Rodger 1,4
Tiverton Parkway Atos Anne 1 Announcements in the station building and toilets are by both voices, appropriate to the train being announced.
Rodger 2
Torquay Atos Anne Global
Totnes Atos Anne 1 Announcements on the footbridge are by both voices, appropriate to the train being announced.
Rodger 2
Trowbridge Atos Anne Global
Truro Atos Anne Global
Twyford Atos Anne 1,4 Announcement status for Platform 5 (Henley line) are unknown. No chime for any annnouncements.
Rodger 2-3
West Drayton Atos Anne 1, 4
Rodger 2-3
Westbury (Wilts) Atos Anne Global
Weston-super-Mare Atos Anne Global One next train with calling pattern and approaching announcement only.
Yatton Atos Anne 1
Rodger 2

ScotRail

Station System Voice Platforms Notes
Ayr Siemens Fiona Global
Carstairs Siemens Scottish Female Global
Dalmarnock Siemens Fiona Global
Dalmeny Siemens Scottish Female Global
Edinburgh Park Siemens Scottish Female Global
Edinburgh Waverley Atos Karen Global
Exhibition Centre (Glasgow) Siemens Fiona Global
Glasgow Queen Street Atos Karen Global
Glengarnock Siemens Fiona Global
Haymarket Siemens Scottish Female Global
Kilwinning Siemens Fiona Global
Motherwell Siemens Scottish Female Global
Nitshill Siemens Scottish Female Global
Perth Siemens Fiona Global
Prestonpans Siemens Scottish Female Global
Stirling Siemens Scottish Female Global    

TransPennine Express stations

In addition to the main train announcements, provided by 'Rob', all TPE stations have generic announcements provided by an unknown female voice. Several stations included in the old franchise have been transferred to Northern .

Station System Voice Platforms Notes
Barnetby Siemens Rob Global
Cleethorpes Siemens Rob Global
Dewsbury Siemens Rob Global
Grimsby Town Siemens Rob Global
Huddersfield Siemens Rob Global
Hull Siemens Rob Global
Malton Siemens Rob Global
Middlesbrough Siemens Rob Global Doesn't have the phrase 'Northern Rail' programmed into it.
Scarborough Siemens Rob Global
Scunthorpe Siemens Rob 1, 2
Selby Siemens Rob Global
Stalybridge Siemens Rob Global

Doesn't have the phrase 'Northern Rail' programmed into it.

Thornaby

Siemens Rob Global Doesn't have the phrase 'Northern Rail' programmed into it.
Yarm Siemens Rob Global

Greater Anglia

Station System Voice Platforms Notes
Cambridge Atos Anne Global
Clacton-on-Sea Atos Anne Global
Colchester Atos Anne Global
Ely Atos Anne Global Manual System replaced by Anne in 2013 .
Goodmayes Atos Anne Global
Great Yarmouth Atos Anne Concourse
Ipswich Atos Anne Global
Lowestoft Atos Anne Concourse
Manningtree Atos Anne Global
Marks Tey Atos Anne Global
Norwich Atos Anne Global
Romford Atos Anne Global
Shenfield Atos Anne Global
Stansted Airport Atos Anne Global
Stratford (London) Atos Anne Local
Tottenham Hale Atos Anne Global
Wymondham Atos TTS Global

London Midland

Most stations with announcements are Global Anne. Specifics will be listed below as and when.

Station System Voice Platforms Notes
Milton Keynes Central Atos Anne 1-2-2a, 3-4, 5-6
Nuneaton Atos Anne 1, 2-3, 4-5, 6-7
Atherstone Atos Anne Global
Tamworth Atos Anne 1-2, 3-4
Lichfield Trent Valley Atos Anne Global
Rugeley Trent Valley Atos Anne Global
Northampton Atos Anne 1, 2-3, 4-5
Tring Atos Anne Global
Widney Manor Atos Anne Global
Apsley Atos Anne Global
Sandwell & Dudley Atos Anne Global
Stechford Atos Anne Global
Kings Langley Atos Anne Global
Worcester Shrub Hill Atos Anne Global
Worcester Foregate Street Atos Anne Global
Lea Hall Atos Anne Global
Erdington Atos Anne Global
Tame Bridge Parkway Atos Anne Global
Long Buckby Atos Anne Global
Watford Junction Atos Anne 1-2, 3-4, 6, 8-7, 9-10, 11
Hartford (Cheshire)                                                   Atos Anne Global
Winsford Atos Anne Global                                              
Birmingham Snow Hill   Atos Anne 1-2, +3
Witton (West Midlands) Atos Anne Global
Rowley Regis Atos Anne Global
Barnt Green   Atos Anne Global

London Overground stations

All Stations are announced by Emma Hignett . Specifics are listed below .

Station System Voice Platforms Notes
Harrow & Wealdstone Ditra Emma Global
Imperial Wharf Ditra Emma Global Anne replaced 2014
Kensington Olympia Ditra Emma 2, 3
Kenton Ditra Emma 1, 2 Platforms shared with London Underground Bakerloo line
Norwood Junction Ditra Emma Global Phil and Celia replaced October 2014
Emma Global
Sydenham (London) Ditra
West Croydon Ditra Emma Global Phil and Celia replaced October 2014

London Underground stations

Station System Voice Platforms Notes
Highbury & Islington Eleanor Hamilton 3+5 are LUL platforms
Moorgate Atos Anne 9-10 1-4 and 7-8 are LUL platforms, 5-6 are disused
Old Street Atos Anne 3-4 1-2 are LUL platforms

3-4 are Great Northern Platforms

Northern stations

Northern have inherited several stations from Transpennine Express . The Announcements at those stations are now either Anne or Celia.

Station System Voice Platforms Notes
Allens West KeTech KeAddress Celia Global
Bardon Mill KeTech KeAddress Celia  Global
Barrow-In-Furness Siemens Rob Global
Batley KeTech Celia Global
Bentley (South Yorks) KeTech Celia Global
Billingham (Cleveland) KeTech KeAddress Celia Global
Birchwood Atos Anne Global
Bishop Auckland KeTech KeAddress Celia Global
Blackpool North Amey "Only" woman Global
Blackpool South KeTech Celia Global
Blaydon KeTech KeAddress Celia Global
Bradford Interchange KeTech KeAddress Celia Global
Brampton (Cumbria) KeTech KeAddress Celia Global
Broad Green Atos Anne Global
Redcar British Steel Funkwerk Phil Global (PA system has been permanently disabled due to disuse of this station)
Buckshaw Parkway Atos Anne Global
Church Fenton KeTech KeAddress Celia Global
Cottingham KeTech Celia Global
Corbridge KeTech KeAddress Celia Global
Davenport KeTech Celia Global
Deansgate Atos Anne Global
Dinsdale KeTech KeAddress Celia Global
Dunston KeTech KeAddress Celia Global
East Didsbury KeTech Celia Global
Eaglescliffe KeTech KeAddress Celia Global
Edge Hill Atos Anne Global
Garforth KeTech KeAddress Celia Global
Gilberdyke KeTech Celia Global
Goole KeTech Celia Global
Grange-Over-Sands Siemens Rob Global
Gypsy Lane KeTech KeAddress Celia Global
Halewood Atos Anne Global
Halifax KeTech KeAddress Celia Global
Haltwhistle KeTech KeAddress Celia Global
Harrogate KeTech KeAddress Celia Global
Hartlepool KeTech KeAddress Celia Global Hartlepool and Sunderland are now part of Northern's centralised station information system. All announcements are in Celia's voice.
Haydon Bridge KeTech KeAddress Celia Global
Hazel Grove KeTech Celia Global
Heald Green KeTech Celia Global
Heighington KeTech KeAddress Celia Global
Heaton Chapel KeTech Celia Global
Heworth  KeTech KeAddress Celia Global
Hexham KeTech KeAddress Celia Global
Hough Green Atos Anne Global
Huyton Atos Anne Global
Ilkley KeTech KeAddress Celia Global
Irlam  Atos Anne Global

James Cook University Hospital

KeTech KeAddress Celia Global Station serves the Berwick Hills area of Middlesbrough including The James Cook University Hospital. Station opened May 2014. .
Keighley KeTech KeAddress Celia Global
Kendal Siemens Rob Global
Lea Green Atos Anne Global
Levenshulme KeTech Celia Global
Longbeck KeTech KeAddress Celia Global
Manchester Oxford Road Atos Anne Global The word 'platform' is missing from the beginning of all announcements for some reason.
Marske KeTech KeAddress Celia Global
Marton KeTech KeAddress Celia  Global
Manchester Victoria Atos Anne 1-2 3-6 Previously Manual, the Metrolink Platforms remain Manual.
Meadowhall KeTech KeAddress Celia Global
Intu MetroCentre KeTech KeAddress Celia Global Now part of Northern's centralised station information system. All announcements are in Celia's voice.
Mexborough KeTech KeAddress Celia Global
North Road (Darlington) KeTech KeAddress Celia Global
Newton Aycliffe KeTech KeAddress Celia Global
Nunthorpe KeTech KeAddress Celia Global
Padgate KeTech Celia Global Announcements Are Quite Muffled . The Speakers May Need To Be Replaced In The Near Future .
Prescot Atos Anne Global
Prudhoe KeTech KeAddress Celia Global
Rainhill Atos Anne Global
Redcar Central KeTech KeAddress Celia Global
Redcar East KeTech KeAddress Celia Global
Riding Mill KeTech KeAddress Celia Global
Salford Central Atos Anne Global
Saltburn KeTech KeAddress Celia Global
Sankey for Penketh Atos Anne Global
Seaham KeTech KeAddress Celia Global 
Seaton Carew KeTech KeAddress Celia Global
Shildon KeTech KeAddress Celia Global
Shipley (Yorks) KeTech KeAddress Celia Global Phil replaced by Celia in late 2014.
Skipton KeTech KeAddress Celia Global
South Bank (Middlesbrough) KeTech KeAddress Celia Global
Stocksfield KeTech KeAddress Celia Global
Stockton KeTech KeAddress Celia Global
Sunderland KeTech KeAddress Celia Global Hartlepool and Sunderland are now part of Northern's centralised station information system. All announcements are in Celia's voice.
St Helens Central Atos Anne Global
St Helens Junction Atos Anne Global
Teesside Airport Funkwerk Phil Global (PA system has been permanently disabled due to disuse of this station).
Thatto Heath Atos Anne Global
Todmorden KeTech Celia Global
Ulverston Siemens Rob Global
Urmston KeTech Celia Global
Wakefield Kirkgate KeTech KeAddress Celia Global
Warrington Central Atos Anne Global
Wavertree Technology Park Atos Anne Global
Whiston Atos Anne Global
Widnes Atos Anne Global
Windermere Siemens Rob Global
Wylam KeTech KeAddress Celia Global
Wetheral KeTech KeAddress Celia Global
Woodsmoor KeTech Celia Global
Worksop KeTech KeAddress Celia Global
Whaley Bridge KeTech Celia Global

Southeastern stations

At most stations, announcements are played three minutes before arrival and once again whilst the train is arriving. At origin stations, trains are announced only once at four minutes prior to departure.

Station System Voice Platforms Notes
Abbey Wood Atos Anne 1, 2
Ashford International Atos Anne 1-2, 5-6
Ditra Celia 3-4 Eurostar platforms
Aylesford Atos Acapela Rachel 1, 2
Battle Atos Anne Global
Bearsted Atos Anne 1, 2 One announcement per train.
Beckenham Junction Atos Anne 1-2, 3-4
Bickley Atos Anne Global
Broadstairs Atos Anne 1, 2
Bromley South Atos Anne 1-2 Previously Acapela Rachel
Mike 3-4
Canterbury East Atos Anne 1
Mike 2
Canterbury West Atos Anne & Mike 1, 2
Chatham Atos Anne Global Previously Acapela Rachel
Chelsfield Atos Anne 1, 2
Chislehurst Atos Anne 1, 2-3, 4 One announcement per train.
Crayford Atos Anne 1, 2
Cuxton Atos Acapela Rachel 1, 2
Denmark Hill Atos Anne 1, 2-3, 4 Previously Acapela Rachel
Dover Priory Atos Anne 1, 2-3
Ebbsfleet International Atos Anne 2-3, 5-6
Farningham Road Atos Anne Global
Faversham Atos Anne 1-2
Mike 3-4
Folkestone Central Atos Anne Global
Folkestone West Atos Acapela Rachel Global
Greenhithe Atos Anne 1, 2
Grove Park Atos Anne 1, 2-3, 4-5 Previously Acapela Rachel
Halling Atos Acapela Rachel 1, 2
Hastings Atos Mike 1-2 One announcement per train.
Anne 3-4
Headcorn Atos Anne 1, 2
Herne Hill Atos Anne 1-2 One announcement per train.
Mike 3-4
Hither Green Atos Anne Global
Kidbrooke Atos Anne 1, 2 Previously Acapela Rachel
Ladywell Atos Anne Global Previously Acapela Rachel
Lee (London) Atos Anne 1, 2 Previously Acapela Rachel
Lewisham Atos Anne 1, 2, 3, 4
London Waterloo East Atos Mike A, B, C, D

One announcement per train. Mike replaced Anne in September 2016.

Maidstone Barracks Atos Acapela Rachel 1, 2
Maidstone East Atos Anne Global
Margate Atos Anne Global
Maidstone West Atos Anne Global
New Hythe Atos Acapela Rachel 1, 2
Orpington Atos Anne 1-2, 3-4
Mike 5-6, 7-8
Otford Atos Anne 1, 2
Paddock Wood Atos Anne 1, 2-3
Petts Wood Atos Anne 1-2
Mike 3-4
Pluckley Atos Anne 1, 2
Ramsgate Atos Anne 1-2 One announcement per train.
Mike 3-4
Rochester Atos Anne 1-2, 3-4

Previously Acapela Rachel.

One announcement per train.

Sevenoaks Atos Anne 1-2 One announcement per train.
Mike 3-4
Sittingbourne Atos Anne Global
Stratford International Atos Anne  1 2-3 One announcement per train.
Strood (Kent) Atos Anne Global Previously Acapela Rachel
St Leonard's Warrior Square Atos Anne Global
Swanley Atos Anne Global
Tonbridge Atos Anne 1-2
Mike 3-4
Tunbridge Wells Atos Anne 1 One announcement per train.
Mike 2

GTR Southern stations

Most Southern stations do not use chimes, but do announce the name of the station (e.g. "East Croydon, this is East Croydon") before a "train now standing at" announcement.

Station System Voice Platforms Notes
Barnham Ditra Celia 1-2
Phil 3
Battersea Park Ditra Celia 1+2-3
Phil 4-5
Bexhill Ditra Phil 1
Celia 2
Brighton (East Sussex) Amey "Only woman" Global Phil replaced by "Only woman" early in 2015
Chichester Ditra Celia

Phil

1

2

Chimes are used only on the first train arrival announcement and the "Please stand clear from the train at Platform (X), this train is ready to leave." announcement.

"Mind the gap between the train and the platform, mind the gap!" was announced between "The station name announcement" and "The train now standing at" announcement.

Coulsdon South Ditra Phil 1
Celia 2
Eastbourne Ditra Phil 1-2, 3
East Croydon Amey "Only woman" 1-2, 3-4, 5-6 Phil/ Celia replaced by "Only woman" in early 2014
Epsom Downs Ditra Phil 1
Emsworth Ditra Phil

Celia

1

2

Chimes used
Falmer Ditra Phil 1-2 Chimes
Gatwick Airport Amey "Only woman" 1-2, 3-4, 5-6, 7 Anne/Mike replaced mid-2013. Chimes used
Hampden Park (Sussex) Ditra Celia 1
Phil 2
Horley Ditra Phil 1, 4
Celia 2-3
Horsham Ditra Celia 3-4
Phil 1-2
Hove Ditra Phil 1-2
Celia 3
Leatherhead Ditra Phil 1, 2
Lewes Ditra Celia 1
Phil 2-3, 4-5
London Road (Brighton) Ditra Phil 1-2 Chimes
Merstham Ditra Phil 1
Celia 2
Moulsecoomb Ditra Phil 1-2 Chimes
Peckham Rye Ditra Phil 1-2
Celia 3-4
Purley Ditra Phil 2-3, 6
Celia 1, 4-5
Redhill Ditra Phil Out of use Celia took over all platforms.
Celia 1-3
Reigate Ditra Phil 1
Celia 2
Rye (East Sussex) Ditra Phil Global
Sanderstead Ditra Phil 1
Celia 2
Seaford (Sussex) Ditra Phil 1
South Croydon Ditra Phil 1, 2-3, 4-5 The time of the train is omitted from the announcements on some platforms.
Sutton (Surrey) Ditra Phil 1, 4
Celia 2-3
South Bermondsey Ditra Phil Global
Upper Warlingham Ditra Phil 1 Announcements in station building are by both voices, appropriate to train being announced.
Celia 2

South West Trains stations

South West Trains stations usually use chimes for the first and third announcement of a train - a chime is not used for the train approaching announcement unless otherwise specified.The chimes would be in 3 or 4 Tones (depends on the voice), where Phil has 4 tones while Celia has 3 tones.

The new British Transport Police Security Message is announced by Atos Anne in many major South West Trains stations except in London Waterloo, where Phil Sayer's voice can still be heard announcing " May I have your attention please! Please do not leave cases or parcels unattended anywhere on the station, any unattended articles are likely to be removed without warning!" in every 15 minutes.

Announcements as below except where stated:

3-4 minutes(Depends on the length of the announcement) before estimated departure: Full announcement

Definition of Full Announcement on South West Trains network: Platform (X) for the HH:MM (Train company name) service to (Destination)  Calling at (intermediate station), (intermediate station), (intermediate station) etc and (destination). Customers for (xxx and) xxx should change at xxx. "A trolley service of drinks and light refreshments is available on this train (if any)". This train is formed of (number of coaches) coaches. / Platform X for the HH:MM (Train company name) service to (Destination).

Train arriving at the station:

Version 1: The train now approaching Platform (X) is the HH:MM (Train company name) service to (Destination) with origin(This train is the service from XXX) OR

Version 2: The train now approaching Platform (X) is the HH:MM (Train company name) service to (Destination), calling at (intermediate station), (intermediate station), (intermediate station) etc and (destination).

"Mind the gap between the train and the platform. Mind the gap!" can be held at the end of both announcements versions, depends on which station. Some stations does not have "Mind the gap" announcements at all.

After arriving: Full announcement which ends at Customers for (xxx and) xxx should change at xxx.

Services originating at the station are announced 2 minutes prior to departure, unless otherwise specified.

Station System Voice Platforms Notes
Aldershot Ditra Phil 1, 2-3 No chimes

"Mind the gap between the train and the platform" was announced at the end of "The train now approaching......" announcement

Alton Ditra

Phil

Local

1, 2

3

Andover Ditra Phil Global Chimes used in all train announcements and all other sorts of announcements
Ascot (Berks) Ditra Phil 1-2, 3 No chimes
Ash Ditra Phil Global No chimes
Axminster Ditra Phil 1
Celia 2
Basingstoke Ditra Celia 1, 4-5 No chimes, "Mind the gap between the train and the platform. Mind the gap!" after the train approaching announcement can only be heard in Platform 4
Phil 2-3
Botley Ditra Celia Global Chimes used
Bournemouth Ditra Phil Global Chimes used except on "The train now approaching......" announcement. "Mind the gap between the train and the platform. Mind the gap!" was held after "The train now approaching......"
Bracknell Ditra Phil 1, 2 Chimes used for delay announcements
Brockenhurst Ditra Phil

Celia

1-2

3-4

Chimes used except on "The train now approaching......" announcement. "Mind the gap between the train and the platform. Mind the gap!" was held after "The train now approaching......"announcement.

Bridge link audio is from platform 1-2.

Brookwood Ditra Phil Global No chimes
Byfleet & New Haw Ditra Phil 1, 2 No chimes
Clandon Ditra Phil Global No chimes
Clapham Junction Ditra Celia 2, 5-6,

9-10,

13-14, 17

No chimes. Platforms 1 and 2 are London Overground platforms. Celia's announcements on platform 2 are broken. "Mind the gap between the train and the platform. Mind the gap!" was announced after "The train now approaching......" announcement.
Phil 1, 3-4,

7-8,

11-12,

15-16

Cosham Ditra Phil Global
Cranbrook (Devon) Ditra Phil Global
Datchet Ditra Phil Global No chimes
Earley Ditra Phil Global Chimes used for delay announcements only
Eastleigh Ditra Phil 1 Chimes on all platforms. Bridge link and ticket hall audio is from platform 1.
Celia 2-3
Effingham Junction Ditra Phil Global No chimes
Egham Ditra Phil Global No chimes
Fareham Ditra Phil 1 Chimes used on Platforms 1 & 3 except on "The train now approaching......" announcement.
Celia 3
Farnborough Ditra Phil 1 Chimes used, not on approaching. Bridgelink announcements are from platform 1
Celia 2
Feltham Ditra Phil 1
Celia 2
Feniton Ditra Celia Global
Fratton Ditra Phil

Celia

1

2-3

Chimes used except on "the train now approaching......" announcement
Fulwell Ditra Phil 1, 2
Godalming Ditra Phil Global No chimes
Guildford Ditra Phil 1-2, 5-6 No Chimes on all platforms, platform 7 is currently unused (Celia announcements on platform 8 can be held in platform 7 as well)

Train Announcements held in the Bridge Link is from Platform 1-2.

"Please stand clear from the edge of Platform (X), this train is ready to leave." was announced in all train departures in the relevant platforms .

Please note that all Automated announcements in Guildford station can only be heard between 0700-2200 daily due to noise restrictions imposed on the station.

Celia 3-4, (7)-8
Hampton Court Ditra Phil Global
Havant Ditra Phil 1 Chimes used in all train arrival announcements.
Celia 2
Haslemere Ditra Phil Global

Chimes used

Hedge End Ditra Phil Global No chimes
Hilsea Ditra Phil Global Chimes used except on "the train now approaching......" announcement
Hounslow Ditra Phil Global No chimes
Kingston Ditra Phil Global Chimes used - not on Approaching
Liss Ditra Phil Global No chimes
London Road (Guildford) Ditra Phil Global No chimes
Martins Heron Ditra Celia 2 No chimes
Phil 1
Micheldever Ditra Celia Global No chimes. Platform 3 not used and no announcements are made.
Petersfield Ditra Phil Global Chimes used
Poole Ditra Phil Global Chimes used
Portsmouth & Southsea Ditra Phil 1-2,3-4 Chimes used only on the first train arrival announcement, delays and other station announcements.

"Mind the gap between the train and the platform......" was held after "The train now approaching......" announcement

Portsmouth Harbour Ditra Phil Global (There is no platform 2)

Chimes used in all train departure announcements

Since all services departing here originates from this station, therefore all train departure announcements in this station are announced at 9, 6 and 3 minutes respectively prior to their departure.

Salisbury Ditra Phil 2-3, 4, 6 Chimes used on all train announcements as well as other sorts of announcements (Platform 1 and 5 are out of public use)

"Mind the gap between the train and the platform. Mind the gap!" was announced after "The train now approaching"announcement. Phil takes over all platforms.

Surbiton Ditra Phil 1-2,3-4 Chimes used, one announcement per train only. Phil took over all platforms.
Celia Unused
Southampton Central Ditra Phil 1,4 Chimes used only in the "The HH:MM (Train Company) service to (Destination) is delayed by approximately (X) minutes, please listen for further information." announcement.

"Mind the gap between the train and the platform, mind the gap!" was announced after "The train now approaching......" announcement.

"Please stand clear from the train at Platform (X), this train is ready to leave" is seldom announced.

Phil and Celia swapped platforms in late 2016.

Celia 2-3
Southampton Airport Parkway Ditra Phil 1 No Chimes.
Celia 2
Staines Ditra Celia Global Chimes used
St Denys Ditra Celia 1,2-3,4 Chimes used on "Stand well away from the edge of Platform(X), the approaching is not scheduled to stop at this station" announcement only.
Strawberry Hill Ditra Celia Global Chimes used
Sunnymeads Ditra Phil Global No chimes
Swaythling Ditra Phil Global No chimes
Wanborough Ditra Phil Global No chimes
West Byfleet Ditra Phil Global No chimes
Weybridge Ditra Phil Global No chimes
Weymouth Ditra Phil Global Chimes used in all sorts of announcements.
Whimple Ditra Celia Global
Wimbledon Ditra Phil 5-6, 9-10 Platforms 1-4 are LU District Line Platforms

Phil only announces "Fast train approaching" announcement with chimes on platform 5-6, no train arrival announcements can be held.

Platform 10 are used by Tramlink, Phil only announce trains on Platform 9 (Thameslink services), although loud speakers on Platform 10 can still hear his voice. Phil only announce the first train announcement and the "the train now approaching......" announcement on platform 9.

"Mind the gap between the train and the platform. Mind the gap!" was held after "The train now approaching" announcement.

Chimes are only used on "Fast train approaching" and other non-train arrival announcements.

Celia 7-8
Winchester Ditra Phil 1 Chimes used on all sorts of announcements.

Celia and Phil swapped platforms in Jan 2017.

Celia 2
Woking Ditra Celia 2-4 Chimes used only on "standing" and platform alterations. Celia and Phil swapped platforms in late 2015 (audio samples are from old platform designation).

Celia took over announcements on Platform 3.

Bridge-link announcements are from platform 1

Phil 1, 5-6
Wokingham Ditra Phil Global No chimes
Worplesdon Ditra Phil Global No chimes

Virgin Trains

The majority of Virgin Trains stations use manual announcements, but some stations have been fitted with the Amey system - noted for its use of the word "only" at the end of all calling point announcements. Announcements are 4 minutes prior to expected arrival time of the train, or 4 minutes before departure for originating trains. Announcements do queue if a manual announcement is being made. One announcement is made at any time across all zones.

Station System Voice Platforms Notes :
Lancaster Amey "Only" woman Global
Oxenholme Lake District Amey "Only" woman Global
Penrith (North Lakes) Amey "Only" woman Global
Warrington Bank Quay Amey "Only" woman Global
Wigan North Western Amey "Only" woman Global
Crewe Amey "Only" woman 1-3, 4-5, 6-7+9-10, 8+11, 12 Manual system replaced with the Amey system in November 2016.
Stockport Amey "Only" woman 0, 1+2, 3+4 Manual system replaced with the Amey system in October 2016.